Your website. Hosted, secured and taken care of.
From domain registration and reliable hosting to SSL certificates, backups, security and ongoing technical maintenance, we manage the technical details that keep your website running.
You focus on your business. We'll help take care of what happens behind your website.
More than a place to host your website.
A great website needs more than great design. It needs the right technical foundations to keep it connected, secure, accessible and performing well.
Vanilla Pixl can manage the essentials behind your digital presence, including domains, hosting, DNS configuration, SSL, backups, security and ongoing technical maintenance.
Instead of navigating multiple providers and trying to manage everything yourself, you have one digital partner who can help bring it all together.
Your domain, taken care of.
Your domain is the address customers use to find you online. We can help you register a new domain, connect one you already own or transfer an existing domain to suit your needs.
We can also manage the technical configuration that connects your domain to your website and other digital services.
Domain Registration
Find and register a suitable domain for your business, subject to availability.
Domain Transfers
Get assistance moving an existing domain where supported.
DNS Management
Configure the records that direct your domain to the correct website and services.
Domain Connections
Connect your domain to your website, subdomains and relevant third-party services.
Renewals & Continuity
Help manage renewal requirements and reduce the risk of avoidable domain interruptions.
Clients retain ownership of their domains. Where Vanilla Pixl registers or manages a domain on a client's behalf, the arrangements reflect the actual registration and contractual setup. Domain registration, renewals and privacy protection are not included at no additional cost unless your package explicitly states so.
Reliable hosting. Less to worry about.
Your website needs a reliable environment in which to run. We manage the relevant hosting setup and technical configuration so your website can operate smoothly without you needing to manage the technical details yourself.
Managed Website Hosting
A reliable environment for your website to run, managed on your behalf.
Configuration & Deployment
Hosting configuration and website deployment handled for you.
Technical Troubleshooting
Diagnosis and resolution of hosting-related technical issues.
Website Migration Assistance
Help moving your website between platforms or hosting environments.
Resource Management
Hosting resource management where applicable to your setup.
Ongoing Maintenance
Ongoing technical maintenance to keep things running smoothly.
Performance Optimisation
Hosting-related performance tuning where supported.
Availability Support
Support with website availability issues within your service scope.
We don't promise 100% uptime, guaranteed performance or specific response times unless those commitments are explicitly supported by your service agreement.
Security starts with the connection.
SSL certificates enable encrypted HTTPS connections between your website and its visitors. This helps protect information transmitted between the browser and the website and supports a secure browsing experience.
SSL & HTTPS
Secure encrypted connections for your website.
Certificate Configuration
Help with installing and configuring certificates.
Secure Website Setup
Appropriate configuration of website connections and related settings.
We only describe certificates as automatically included or managed where this is supported by the actual hosting arrangement.
A safety net for your website.
Unexpected changes, technical failures and accidental deletions can put your website at risk. Where included in your service, automated backups help preserve recoverable versions of your website and relevant data.
- Automated website backups where supported
- Database backups where applicable
- Backup retention and recovery points
- Assistance with restoring a website from an available backup
- Recovery planning for relevant technical incidents
Backup frequency, retention periods and restoration options depend on your hosting setup and selected service package. We don't promise that every change can be recovered or that backups are available indefinitely.
An extra layer of protection.
Website security is an ongoing responsibility. We can help implement appropriate protective measures and maintain the technical components that support a safer, more reliable website.
Firewall Protection
Network and application-level firewall controls, where available, help filter unwanted or potentially harmful traffic.
Malware Protection
Supported scanning and protective tools can help identify and mitigate malicious activity.
Traffic Filtering
Appropriate filtering measures can help distinguish legitimate visitors from suspicious traffic.
Security Maintenance
Relevant software, plugins, dependencies and website components can be maintained and updated where applicable.
Security Monitoring
Available monitoring tools can help identify unusual activity and potential technical problems.
Protected Hosting
Hosting environments and protective controls appropriate to the website's requirements.
We use accurate language such as "helps protect", "designed to reduce risk" and "where available". A website is never completely secure, immune to attacks or guaranteed never to be compromised. We don't advertise security tools or services that have not been configured or verified.
Protection against disruptive traffic.
Distributed Denial of Service (DDoS) attacks attempt to overwhelm a website or its supporting infrastructure with excessive traffic, potentially preventing legitimate visitors from accessing it. Where supported by the underlying hosting and security services, protective measures can help detect, filter or mitigate malicious traffic and reduce the impact of these attacks.
We don't promise complete DDoS immunity or uninterrupted availability during every attack.
Built for a better browsing experience.
A website should feel responsive, accessible and easy to use. The right hosting configuration and delivery technologies can help improve how quickly your content reaches visitors.
- Content Delivery Network (CDN) integration
- Caching and content delivery optimisation
- Image and asset optimisation
- Hosting configuration and resource optimisation
- Website loading-speed improvements
- Performance checks and troubleshooting
A content delivery network helps deliver website content through a distributed network of servers, which can improve loading times for visitors in different locations.
We don't guarantee specific loading speeds or performance scores.
We look after the technical details.
Your website is not something you should have to constantly troubleshoot yourself. We can help maintain the technical foundations behind it and address issues as they arise within the scope of your service.
- Website availability monitoring where available
- SSL and domain configuration checks where supported
- DNS troubleshooting
- Technical maintenance
- Relevant software and security updates
- Hosting and performance troubleshooting
- Website migration assistance
- Ongoing technical support within the agreed service scope
Monitoring frequency, support availability and maintenance coverage depend on your service package.
Everything works better when it works together.
Hosting is just one part of your digital presence. Vanilla Pixl brings together the services that help your business establish, maintain and grow its online presence.
From the first design decision to the ongoing technical details, Vanilla Pixl can be your digital department — one partner helping to bring your digital presence together.
The right support for your business.
Available features depend on your website, hosting arrangement and selected service package. Not every capability is included by default — where a feature isn't currently available, we'll describe it as an optional service or omit the claim until it can be delivered.
- Domain registration and management
- Domain transfers and DNS configuration
- Managed website hosting
- SSL certificates and HTTPS
- Automated backups and restoration options
- Firewall and malware protection where supported
- DDoS mitigation where supported
- CDN and content delivery where available
- Performance optimisation
- Monitoring and technical maintenance
- Website migrations and technical support
We don't invent package tiers, prices, guarantees, backup schedules or service-level commitments.
Frequently asked questions.
Yes. We can help you find and register a suitable available domain and configure it for your website, subject to the selected service and registration arrangements. Domain registration and renewals are billed separately and are not included unless your package explicitly states so.
Your website deserves more than somewhere to live.
From domains and hosting to security, backups and ongoing maintenance, let Vanilla Pixl help take care of the technical details behind your digital presence.